Testimonials

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  1. We are so grateful for the wonderful service Ceri gave us with hiring our birthing pool. There were quite a few options out there, and I was recommended Ceri's company by a friend who used it, and we were so glad for making this decision. On the day we did a practice run, we were a bit confused with a fitting, so Ceri made a video to demonstrate how we use it and this helped us incredibly. I would 100% recommend her company to anyone considering a hiring a birth pool. Thank you Ceri!

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  2. We hired both a Birth Pool In A Box and a TENS machine from Ceri at Gentle births. As a first time mum, choosing to have a home birth was a big decision. The next big decision was whether to hire a birthing pool and TENS machine or not. After doing some research I came across gentle births website and contacted Ceri with a flurry of questions. A friendly and super helpful approach was the main reason we decided to go with this particular company over many others. The TENS machine was essential in early labour to get me through the hours of contractions. When it came to the pool, the kit provided was perfect. The instructions were clear and well-presented making the challenge of assembly straightforward. When it came to the big day my husband set up a birthing pool with no issues. Meaning that when the time was right -towards the end of my labour - I was able to use the pool to give birth to my little boy in exactly the way we'd hoped for. Returning the pool was just as simple and Ceri was on hand every step of the way for any questions or queries.
    Thank you so much - without these essential items I don't think I would have been able to give birth at home and I will definitely be recommending gentle births to anyone who is considering a home birth.

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  3. All I can say is this a fantastic company with superb customer service! Ceri was brilliant kept me informed every step of the way, will be recommending Gentle Births to all my friends! It really makes a difference when you have such a caring person behind a company! Thank you so much for everything x

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  4. I did a lot of research before choosing Gentle Births Birthing Pool Hire and I can not recommend them enough! The customer service was superb! Ceri thoroughly explained the differences between the pools before booking so I knew I was making the right decision for me. When I had a question about the pool when it arrived I received a reply within an hour! Everything was so easy and the instructions that are sent with the pool explain everything you need to know about how to use the pool during labour. I had the best labour I could have ever hoped for and that was because the pool provided endless comfort. I felt safe and comfortable in the pool for my entire labour. It was the only place that I could get really comfortable. If you are planning a home birth and you want the option of using the pool, Gentle Births Birthing Pool Hire is 100% definitely the best choice!

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  5. I hired a mini pool in a box for our birth and it was the best decision I ever made, especially after a previous bad hospital birth.
    Ceri was lovely, very helpful, explained everything and made the experience completely stress free. The pool was amazing, everything we needed was included and the birth couldn't have gone any better.
    I would definitely recommend using 'gentle births birthing pools' if you are looking for a stress free home birth. I really couldn't have asked for any more from Ceri.
    Thank you so much for allowing us to have such an amazing experience.

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  6. I would definitely recommend Ceri and Gentle Births birth pools. Absolutely outstanding service and Ceri was there for me every step of the way. She even arranged the delivery back to her so you just have to pack it all away. I came to Ceri at 37 weeks and thought I may not be able to get a pool in time but Ceri arranged everything for me so quickly. The pool inflated easily and didn't take too long to fill. The step by step guide was invaluable, even if my husband did accidentally drop it in the pool while filling it up. Giving birth to my son in the pool with my husband and 9 year old daughter present was just the best experience. Thank you so much Ceri. Sarah, Peter, Poppy and William xx

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  7. What a fantastic service from Ceri! Communication was so easy and friendly throughout the hire process, and Ceri took any stress out of the whole process. The pool hire included absolutely everything we would need so we didn’t have to think about anything. Ceri clearly has a genuine love for what she does, and this makes being her customer even more lovely. I had my dream birth at home and couldn’t be happier. Thank you x

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  8. Wonderful service.

    I had the opportunity to borrow a pool from somebody but made the decision to hire and I'm glad I did. Considering all the extras and the essentials that I would have needed to buy (pool liner etc) the pool hire is an excellent price in my opinion, as absolutely everything you need is included.

    I booked very last minute but it wasn't a problem. What I wanted was available and shipped out to me in no time at all, with trackable delivery. The communication from Ceri is superb, she will keep you totally informed. She was available to answer any questions and even made all the arrangements for the courier to come and collect everything afterwards, when it suited me. Which is something I'm grateful I didn't have to sort out myself during the newborn baby haze. It was all so easy.

    The pool was in perfect condition and the service was excellent.
    I can definitely recommend gentle birthing pool hire if you're wanting a home water birth.

    Many thanks to you Ceri.

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  9. I would whole heartedly recommend Gentlel births for your birthing needs, Ceri treated us with a kind and compassionate manner through all our birth needs and the pool was easy to assemble and return couldn’t have been easier even with a new baby, I didn’t get chance to use my pool due to complications pre and during birth but Ceri was available through the whole process to advise us and made a stressful experience much easier for us. can not thank you enough. Jamie and James angus and JoJo

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  10. The service from Ceri and gentle births birthing pool hire was excellent, the pool arrived with clear instructions and the return couldn’t have been simpler, whilst not everything went to plan with our birth preferences ceri was quick to respond and I’d certainly recommend! Arran

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  11. I can’t recommend this company highly enough. It’s such a personal service, Ceri was there every step of the way & was so helpful and friendly-I felt like we personally knew each other. There were no problems from ordering to collection. Luckily my birth went well too and was a fantastic experience (as much as it can be). I would recommend a water birth to anyone. I thought hiring one would be a real faff but it was so easy and Ceri made me feel at ease with everything. & putting it back in the box was really straightforward. I won’t be having another baby as this was my 3rd (I wish I knew about this company for my 2nd) but if I was having another child I would definitely use this again. It was such a bargain too. Thank you Ceri

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  12. I would recommend Gentle Births Birthing Pool Hire to anyone. Ceri made the whole process so easy and stress free! The pool was delivered fast with no issues whatsoever and contained everything you'd need for a home water birth. Unfortunately due to health issues I was induced at 38 weeks and wasn't able to have the lovely birth I had planned at home. I was so upset by this and had to send the pool back. Ceri was so lovely and understanding about the whole situation and made me feel so much better about everything, I was so grateful for her lovely reassuring messages in the days after, like speaking with an old friend. Thank you Ceri! X

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  13. Excellent service, communication and instructions. Ceri was super helpful at every stage and I felt completely confident with the pool. Would not hesitate to use again or recommend to others looking for a seamless home water birth setup.

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  14. I would recommend Gentle Births Birthing pool hire to anyone hoping for a home water birth. Ceri was absolutely fantastic, booking was so easy and she was on hand whenever I had any questions. She also had some very good tips regarding inflating pool. Unfortunately I didn’t get a chance to use my birth pool as I had a baby who just couldn’t wait to meet us however I do not regret hiring from Ceri and if needed to would definitely hire again. Thanks Sian

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  15. A friend recommended Ceri and Gentle Births after using them herself and I am so pleased I followed her suggestion! Ceri made the whole booking task an easy one, she was lovely and friendly on the phone and always helpful even over her weekends and evenings! We never got around to filling our pool as my labour progressed too quickly but it was so relaxing to know we had everything to hand if we could have used it, and without having to worry about collecting anything. The pool was perfect, came with everything we'd need (last time I hired locally and still had to go and buy my own hose, connector, pump etc) and collection when the time came was prompt, despite a bit of faffing around on my end. Ceri was ever helpful and patient. Would definitely recommend to anyone I come across! Thank you for making the experience an easy one xx

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  16. Wonderful service and products which made the process very pleasant and stress free. The quality and cost of hire was very reasonable in comparison to other sites and the customer service was always very prompt, friendly and caring. I would definitely recommend.

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  17. I just wanted to say thank you for the wonderful service, communication was brilliant and any questions answered quickly. I hired the birth pool in a box original & it was perfect & I had an amazing homebirth. I would highly recommend gentle births pool hire.

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  18. Great communication all the way through from Ceri, very fast delivery/pick up and everything you could need for the home pool birth experience.
    Very sweet of Ceri to take a genuine interest in my pregnancy, family and birth experience too.
    Would definitely recommend hiring a pool and tens machine from gentle births birthing pool hire!

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  19. Just wanted to say a massive thank you to Ceri and Gentle Births for all the help with our pool hire. Unfortunately I can't comment on the actual pool as my daughter obviously hadn't read my birth plan and we never got to use the pool, but I'd definitely use Gentle Births if there is a next time! The service and help received from Ceri was fantastic and the whole hire process was super easy.

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  20. Unfortunately I didn't get to use the pool for birthing, and actually returned it before I went into labour due to choosing to be in hospital after a couple of minor complications. Ceri was absolutely fantastic; incredibly caring, kind and understanding. Most of our conversations about delivery/collection, whether I still needed the pool etc were via text and Ceri made organising having a pool so easy she took away all the stress, which is exactly what you want when you have so many other things going on. She shared her own story with me when I was worried about something and it really has been like arranging something with a friend. The pool arrived exactly when I expected, all boxed up perfectly with everything and really clear instructions of what to do with it, how to get it ready and how to return it - she made it very simple! I feel sad that I won't be using the pool but ambso pleased I contacted Ceri to hire. She's an absolute star and I wish every company you deal with during pregnancy or not had a Ceri! I really can't recommend using Gentle Births enough. For anyone unsure of who to use, pick them!

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  21. Would just like to say a Big thank you to Ceri for all her help, she was wonderful. Went above and beyond to help me and get a pool out as quick as possible after being let down elsewhere.

    Unfortunately I didn't get the chance to birth in the pool (gave birth in toilet) but the pool was fantastic for the time I was in it.

    I would highly recommend this company and Ceri and will be using for future births. Thank you again x

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  22. What a fabulous service, Ceri was wonderful and friendly to talk to made things so easy the pool was delivered quickly and come with great instructions as to how to use/set up I had a long labour 36hrs and spent 24+ of them in the pool unfortunately didn't get to have my son in the pool but couldn't of don't it without the pool it was such great pain relief for me and I highly recommend it to anyone, if I'm ever to have another child I will definitely be coming back to hire a pool again, THANK YOU so much Ceri x

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  23. Great service! Quick and easy delivery and pick up. I Ordered quite late on in my pregnancy so was lovely speaking to Ceri to make sure everything was in order and ready to come in time.
    Sadly I didn’t get to experience my ideal water birth at home as my little boy arrived within 45 minutes and during a hospital check..
    perhaps if we ever go for baby number 4 I will get the home water birth I hoped for. Wouldn’t hesitate to recommend Ceri she’s a lovely & very helpful lady!

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  24. From the point of reservation to sending back the pool, Ceri was quick to respond and took a genuine interest in our family. When my baby was found to be breech at 36 weeks, she offered a flexible approach to booking and payment until we knew the baby was head down. Sadly we didn’t get our homebirth in the end as the little scampi turned again! Delivery and collection of the pool was efficient and hassle-free. Would definitely recommend. Thank you Ceri!

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  25. We had a near perfect home water birth experience which would not have been possible with Ceri. Her customer service is second to none and talking through the process was like talking to a friend. The equipment was in perfect condition and the booklet made it absolutely fool proof. Cannot fault the products or the service and would highly recommend to anyone.

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  26. Thanks so much for the amazing service you provide and all you have done to make it such an easy and special experience. I would definitely recommend you to anyone.

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  27. Had our baby in May and although I didn't get to use the pool due to a very quick labour and birth I would highly recommend Gentle Births! Communication was amazing and the service we received was simply put the best. Just brilliant all round!

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  28. Excellent customer service, exceptional value and professionalism: exactly what we were looking for when expecting our precious little one. Not task was big enough for Ceri and her team - and their warmth and assurance were a beacon of relief through the uncertainty of our process. BIG THANK YOU TO ALL once again, and we will keep recommending you to our friends and family. Best wishes, Letty and Thomas xx

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  29. Ceri, a massive Thank You for the fantastic service we received from you!
    My husband and I decided quite late in the pregnancy to have a home birth and I ended up odering the pool with 37 weeks. Ceri was so helpful and concerned to get the pool to me asap. And although we hit a few hurdles with the delivery company, Ceri sorted everything out very quickly. And good job she did as a day after the pool was delivered, our baby decided it is time to be born.
    I can only recommend Ceri‘s website for anyone who wants to hire a birthbool!
    Thank you once again for your super friendly and professional service!

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  30. We would really recommend using Gentle Births for your birthing pool hire. Ceri was easy to communicate and deal with, and thoughtful and personable too. She made everything really simple and slick. Thanks very much!

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  31. Thank you Ceri for a wonderful service. You were super helpful from the first time I spoke to you and the pool (and all the associated parts) were perfect and helped to ensure I had a wonderful water birth at home. I would highly recommend Gentle Births to anyone having a home birth.

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  32. A massive thankyou to Ceri for making the process of hiring a pool so easy.
    There was great communication all the way through and i felt completely at ease. It was very easy to set up and pack away after. I ended up having the most amazing home birth only made better by the fact that it was completely stress free! I will definetly be recommending to anyone considering a home birth. Thank you again!

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  33. Ceri was great! Super easy to hire and return, easy to use and follow.

    If your thinking about a home birth and using a pool do it! If you can! I had a beautiful home birth and loved the pool and being in our own home. It made me relaxed and calm.

    I was worried about the packing and cleaning away but it was super easy and took mins.

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  34. What an AMAZING service Ceri provided! She was attentive,helpful,accommodating and a genuinely lovely lady. She was always available to answer any questions I had which was very relieving for me. The service she provided was impeccable and I will definitely be recommending her to any that ops for a home birth. Thank you again for making hiring a birthing pool an easy and pleasant experience xx

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  35. As a birth professional and as a mother of a beautiful newborn girl, I can highly recommend Ceri’s birthing pool hire services!
    She has an excellent customer service; the birthing pool and the kit were spotless and the box contained everything needed! Her kind words and attentive communication made me choose her. Ceri was very helpful every time I had a question regarding the pool I chose. According to my search her prices are the best even counting the fact that I had the pool delivered to Bournemouth.

    In Ceri, I found not only a lovely and helpful business woman but a kind and caring person, which made all the difference…it felt like she became our birthing companion.

    Thank you…Bernadett, Gioele and Nina

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  36. A massive thanks to Ceri for making the whole process of hiring a pool so easy! I decided quite late on in my pregnancy that I wanted to have a home water birth and Ceri was so accommodating from my very first email to her and this carried on until I needed to send the pool back! The pool came with everything I needed and I highly recommend Ceri’s company to anyone interested in a stress free home birth! Thank you so much Ceri xxx

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  37. I have already highly recommended Gentle births birthing pool hire to numerous people on home birth forums as Ceri made the whole process simple throughout, keeping me updated through every step of the way. The customer service was above and beyond what I expected. Very competitive pricing too. Thank you Ceri.

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  38. A huge thank you to Ceri for making the hire of the pool as easy and uncomplicated as it could be and for the excellent customer service. I would definitely recommend Gentle Births to anyone who wanted to have a pool at their home birth.

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  39. Ceri was a pleasure to deal with - the whole process was fuss-free. At relatively short notice she found us a La Bassine pool and got it delivered to us really quickly. On arrival the pool seemed like it was brand new. The instructions were very clear, and it was easy for my husband to inflate and fill. Our baby boy was born in the pool in our front room which was wonderful. The pool was also easy to pack up afterwards. Finally, Ceri was very helpful in arranging for pick-up of the pool despite the snow complicating things a bit.

    In general Ceri was brilliant at communicating throughout the whole process, from start to finish, even sending us a card to congratulate us! We would definitely recommend Gentle Births Birthing Pool Hire.

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  40. Thank you to Ceri for her superb customer service. Efficient, quick to respond at a time when deliveries are the last thing on your mind. Very thoughtful and considerate. Pool arrived in perfect condition and had simple instructions for setting it up. Unfortunately I was unable to experience using it as the baby arrived quicker than expected!

    Definitely would recommend for anyone considering a water birth.

    Jo

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  41. Thank you Ceri for the most personal & thoughtful service. The pool & TENs machine was delivered the next day & were in immaculate condition. You made it all so simple & I would highly recommend you to all.

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  42. I was a little dubious at first ordering from a website that I hadn’t heard off, but I could not of been happier with the most personal & caring customer service I have ever experienced. Ordering was simple, the pool arrived next day & all the items including the pool were immaculate. Returning the pool was just as simple. I don’t think my homebirth would have been so perfect without Ceri’s help & advice. What a kind & caring lady. Thank you Ceri, for being a part of the most memorable days of my life. Anyone thinking of a home birth, go for it. It’s the best decision I ever made. Baby Charley born on 1st January x

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  43. I just would like to thank Ceri for getting the pool to me on time at such short notice and for your personal, professional and caring touch on how you dealt with everything for me.

    I pre ordered a pool with a different company which let me down when I was 38weeks pregnant they didn’t even inform me that they were not going to send me a pool. I then started to panic so looked for a different company on line, I came across Gentle births birthing pool hire and called the number. Ceri dealt with me and arranged for a pool to be sent the next working day. I felt a massive relief and weight lifted from my shoulders. The equipment was sterile and clean, perfect. Ceri said if I needed anything to just give her a call. I had my 2nd baby girl at home in the pool just how I had planned and couldn’t be happier with how everything went. So I would like to thank Ceri again for making this possible. Definitely 10/10 service. Thank you x

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  44. We had an amazing and relaxed experience hiring one of these birthing pools at a great rate too! I gave birth at home in the pool and am incredibly greatfull to Ceri for her brilliant service. What a lovely person with fantastic customer care skills, she sorted everything out, we didn't have to anything really. All instructions provided on how to set up the pool, pool liner and everything you need included in the price which is a massive help. Really hassle free to hire, helping us focus on more important things. Thank you Ceri, we couldn't have done this without you. XX

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  45. Absolutely wonderful service, I would highly recommend Gentle Births! Ceri went above and beyond in ensuring I was fully satisfied with the pool that I chose. The whole process of hiring and sending the pool back was made very simple. I'm very pleased that I chose this company and don't believe I would have got such an outstanding service anywhere else. I am very grateful- thank you!

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  46. I have just been blown away by the service that Ceri offered - it was incredibly personal and she went above and beyond at every stage to take the stress out of the process and fit in with my needs. She helped me to choose the right pool for my tiny little flat and delivery was easy and Ceri arranged it all around my timings. The pool was brand new and easy to put up/ take down, with clear instructions and everything you needed. Sadly I didn't get to use my pool due to last minute complications, so Ceri refunded the price of the liner, which was very kind and she was so quick and supportive in all her communications, by the end of it I felt like I had a new friend! I cannot recommend this service enough... Thank you Ceri! Alice x

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  47. Would highly recommend Gentle Births Birthing Pool Hire. From first contact to returning the product, Ceri has been amazing!! A fast, efficient company, who are very personable and friendly.
    Ceri I can't thank you enough for making it super easy and making it stress free at a hectic time.

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  48. I cannot recommend Gentle Births enough. Ceri arranged Everything you need for an amazing home water birth, even went the extra mile and ordered a new pool for delivery directly to me so that it could be delivered the next day as all pools were on hire at the time. Great communication throughout and even received a congratulations card which was very sweet! Pregnancy and labour is stressful enough and Ceri done everything she could to ensure that the pool was one thing that did not add to the stress. Can't thank you enough for everything! Charlette

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  49. I can't thank you enough for your excellent service! Great communication throughout and the pool at home was an amazing experience!! Recommend to everyone!

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  50. A truly fantastic service, that was an integral part of our experience. Everything you need for a home birth, all in one box. Nothing complicated to cause any additional stress, and exceptional quality. Communication and organisation was exemplary. The finishing touches were a nice touch, with Ceri even sending us a congratulations card in the post, which was unexpected. If you are thinking of a home birth, do not go anywhere else, you won't get a better service. Thanks, Ceri.

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  51. I would just like to thank Ceri at Gentle Births for everything she did to make the arrival of our daughter so perfect! It was difficult to organise with being close to Christmas/New Year but Ceri pulled out all the stops to ensure we had our pool delivered in good time. We had everything we needed and it was really easy to put together. Can't thank you enough and would highly recommend to anyone looking to have a home birth xx

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  52. What a fantastic company! At first I was a little unsure about hiring out a pool, but I'm so glad I did. The pool arrived next day and was in immaculate condition. It was accompanied by everything we needed! The instructions were easy for me & my husband to follow and we couldn't believe how quick and easy it was to set up. Ceri has been so kind and friendly and made me feel at ease during the process of order and collection. I can not recommend Gentle Births enough!!! I

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  53. I cannot speak highly enough of this wonderful business - everything about it added to our birth expererience. Ceri is so thoughtful, personable and kind and her service is second to none. I did a lot of research for a pool and am so pleased
    I found Gentle Births. The pool arrived with all of the required accompany paraphilia and was so clean, tidy and carefully put together. Instructions for use and return were simple and so easy, which, as new parents, things need to be. A huge thank you to the Gentle Births team.

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  54. Me and my wife were given the most amazing experience. Our son was born at home using the birth pool. We cannot thank Ceri enough for all her help. The pool was delivered and set up and collected. It gave us the precious time with our new born son. Ceri was amazing and worked around us. This is a memory we willl cherish forever and Ceri was great taking all the responsibility for the pool. Any one who is wondering about home births, we highly recommend ceri. Thank you for everything. P.s sorry it's taken so long to leave feedback.

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  55. WOW amazing service from Ceri . My partner wanted to buy a new birth pool and I'm so happy we didn't and that we rented from you as there was things we needed in the box that we would never have thought of ourselves . The service was amazing and I highly recommend you. I felt completely at ease, relaxed &
    I had great communication with any queries I had .
    Best experience of my life having my 2nd daughter at home with what ended up being a unassisted home birth . Thank you so much.

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  56. Thank you for all your support & kindness. Fantastic product, everything we needed & more! Amazing company. Thank you!

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  57. The service you provided was fantastic. You made the whole experience effortless and I would recommend your service to all. I had my baby Boy Eli in one of your pools, it was the most amazing & magical moment ever! I couldn't have done this with your help. Best wishes Kay

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  58. Just want to say a huge thanks to you and your excellent service. Nothing was too much trouble for you and you ensured the whole process was easy & stress free. Can not recommend you enough! Nadine

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  59. Thank you for making my dream birth a reality! Your service was excellent & I would happily recommend you.

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